Shipping & Returns
Roaming Buffalo Beauty co. is not responsible for: Products marked delivered by USPS. Please contact your local Post Office for information regarding your package or to submit a claim. Products that are lost or damaged in the mail. USPS or UPS is responsible for all packages once they leave the shop. Stolen packages. We cannot be held responsible for packages that are delivered but stolen from porch or mailbox. Delays with shipping. We will get your package in the mail ASAP but once it leaves the shop, we cannot be held responsible. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. All of our shipments include Tracking and Delivery Confirmation. If you receive a notification that your package has been delivered to your order address but you have not received your order, please contact your local carrier or USPS directly to investigate. We cannot be held accountable for packages where tracking information indicates that your order was delivered to the order address.
Online purchases Thank you for supporting our small business! If your item does not work out, we will kindly accept returns for store credit that are postmarked within 10 days of purchase. Shipping costs will not be refunded. Store credit can be used online or in-store and can be applied toward an exchange of size should the item still be available once credit is issued. Due to the nature of our business and the select number of sizes we receive, we cannot guarantee that a size exchange will be available. All sale items are final sale. Customers are responsible for the cost of shipping on all returns. If you receive an item that is damaged, please notify us within 1 day of receipt. We cannot accept damaged items past that point. All jewelry, sunglasses, accessories, lingerie, SALE items, and holiday merchandise purchases are FINAL SALE. No exceptions.
To start your return for your online order, please click below. The portal will allow you to submit your request for a return for store credit.